Terms and conditions

Order

Orders may be made by Secured On line shop.

Payment

We accept credit cards - Visa and MasterCard-Paypal.

Delivery costs

Delivery costs around are 10 $ per transaction. Those costs are shown on the bill under: delivery code. Delivery costs consist on the wrapping, handling and postal fees. A special care is brought to the parcels containing fragile products.

International Delivery

This option is not available. Canada only.

Canada Shipping

All deliveries are dispatched by Canada Post expedited parcel with traking number.Parcels are generally dispatched within 2-4 open days in Canada after receipt of payment.

Returns

Products cannot be returned. In case it is our error, we will authorize the return of the wrong or imperfect merchandise. Please advise us of any defect as soon as possible.

Dammaged dispatches

Please contact us within 7 days following the receipt of a damaged dispatch.

Out of stock products

Products that are out of stock (O/S) will not be billed. Please order them again on your next order.

Price

According to the variation of the market, some prices may change. All prices of our products are in Canadian dollars. Please note that changes in the prices can be made at any time. Our list is updated regularly, but modifications to our invoicing or on our website can be made without pior notice.

Confidentiality

Personal information (names, address, telephone number, e-mail, credit card number) entered on website are managed to ensure privacy.

Green & écolo

Recycled and reusable bottles and containers. Plactic PET made of recycled and recycling. Shipment boxes are reused many times. The flyers, business cards, etc… are all printed on recycled paper. Avoid over-wrapping: the fact of not wrapping individually these products in boxes may save trees. For quality reasons, the Argan oil 50ml format has a box to protect the oil from the light, as the bottle is clear. The box is made of 100% recycled cardboard.